Work orders (CMMS)

Every job, from the first email to the final invoice.

Work order management for commercial property. Raise, assign and track reactive maintenance across every property, from the first request to the final invoice — connected to your assets, contractors and compliance records.

See how it works
Corrective work orders across the portfolio in AccesslyOS
Allie on Work OrdersDraft for approval by default, or Autonomous

Requests in, work orders out, nobody chasing.

  • Reads requests sent to your intake address and raises the work order, matched to the right property
  • Sends it to the contractor whose agreement covers the work, and only to compliant contractors
  • Chases contractors on overdue jobs in one grouped email, every Monday morning
  • Files the photos, invoices and quotes your team forwards onto the right work order
How Allie works
Email in · intake address
Water through a ceiling tile, level 3Urgent
PropertyMatched from signature
ContractorOn maintenance agreement
Work order drafted
The difference

Work orders shouldn't disappear into email threads.

Maintenance requests get lost in emails, phone calls, and disconnected tools — with no connection to the asset, the contractor's compliance status, or whether a permit was approved.

Work orders

No more “who's on this job?”

Create and manage work orders across all properties, assign them to contractors with automated notifications, and track progress through to completion.

  • Create work orders from any device
  • Assign to contractors with automated notifications
  • Track status in real time
  • Full audit trail on every work order
A work order with its documents and status history
Integrated

The job knows the contractor, the permit and the key.

Work orders are connected to contractor compliance records, so only approved contractors are assigned work, and the permit and key for the job are tied to it.

  • Contractor compliance verification
  • Work permit integration
  • Automatic compliance checks before assignment
  • Full contractor service history
The job knows the contractor, the permit and the key.

Everything integrated out of the box.

Asset Management
Work orders are linked to the assets they service, drawing on live asset and lifecycle data.
Maintenance Agreements
Work an agreement covers goes to the contractor on that agreement.
Quotes
Request, compare and approve quotes on the job, checked against the budget.
Contractor Management
Verify contractor compliance and keep a full service history against every job.
Compliance
Automatic compliance checks ensure only approved contractors are assigned to work.
Key Management
Tie key access to work permits so contractors only get keys for approved work.

Request to invoice, on one job.

Quotes, approvals and invoices on the work orderOnly compliant contractors assignedCheck-in photos and documents as proof of work

Before the work starts: See how quotes work →

Maintenance shouldn't be managed in inboxes.

See how Accessly gives your team full visibility and control over every work order, across every property.