Question 1

What is Accessly's point of difference?

Accepted Answer

Accessly stands out with its unique focus on commercial property and facilities management, providing a comprehensive suite of specialized, user-friendly functionality that is specifically tailored to meet the unique needs of this segment at a price point that we guarantee provides better value than our competitors

Question 2

Can I use Accessly's products individually?

Accepted Answer

Yes, Accessly's products are designed to be flexible. Whilst all of our products have been built to integrate seamlessly with each other, you can choose to use individual products that best suit your business needs or integrate them with your existing solutions for a comprehensive access management solution.

Question 3

Can Accessly integrate with my other software solutions?

Accepted Answer

Absolutely! Accessly is built with integration in mind, ensuring it can seamlessly work with a wide range of software solutions, enhancing efficiency and streamlining your operations. We are also happy to work with you to build integrations to your other systems that we may not already have an integration built for

Question 4

Can I use Accessly on multiple devices?

Accepted Answer

Yes, Accessly is designed for cross-device compatibility, allowing you to manage access controls from any internet-enabled device, including smartphones, tablets, and desktop computers.

Question 5

Does Accessly provide customer support?

Accepted Answer

We pride ourselves on our comprehensive customer support, with our Australian based support team offering assistance through various channels from live chat and email through to phone support, to ensure your experience with Accessly is smooth and hassle-free.

Question 6

Will Accessly help with onboarding our company to the platform?

Accepted Answer

Definitely. Accessly provides dedicated onboarding support to ensure your transition to our platform is seamless and your team is well-equipped to use our system effectively

Question 7

Will Accessly help with migrating our data and importing it into the platform?

Accepted Answer

Yes, we provide data migration support to help you securely transfer all necessary data to the Accessly platform, ensuring a smooth transition with minimal disruption to your operations.

Question 8

Do you really design, manufacture, and assemble your Keysafes in-house?

Accepted Answer

We sure do! We manage the entire process of designing, manufacturing, and assembling our Keysafes in-house, ensuring our Keysafe’s meet the highest standards and integrate with the rest of our products seamlessly out of the box

Question 9

Is service and maintenance included with your Keysafes?

Accepted Answer

Our Keysafes come with comprehensive service and maintenance plans to ensure they remain in optimal condition, providing you with reliability and peace of mind.

Question 10

What happens if something goes wrong with my Keysafe?

Accepted Answer

In the rare event of an issue with your Keysafe, we offer prompt and efficient troubleshooting, repair and replacements services to address and resolve any problems as quickly as possible. Unlike our competitors, you won’t have to worry about dealing with 3rd party resellers, complicated warranty claims or confusing service and maintenance packages

Question 11

How can I get a free Keysafe for my properties?

Accepted Answer

Accessly offer’s all customers who subscribe to our full suite of products the option to upgrade their our visitor management product to include our Keysafe product, completely free. *service and maintenance fees apply

Frequently asked questions